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CLO®: Certified Lodging Owner Training And Exam

CLO®: Certified Lodging Owner Training And Exam

15,535.00 SAR
15,535.00 SAR
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VAT included.

CLO®(Certified Lodging Owner) is a business-focused hospitality program designed for lodging owners and investor-operators who want to strengthen how they plan, control, and grow a lodging business. The training focuses on ownership-level decisions: defining the business model, setting performance targets, controlling costs, ensuring service quality, managing risk and compliance, and understanding the commercial drivers (revenue, distribution, marketing, reputation) that impact profitability and long-term sustainability.

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Who Should Attend?

  • Lodging owners (hotels, serviced apartments, boutique properties, resorts)
  • Investors and partners involved in lodging operations decisions
  • Owner-operators managing the property day-to-day
  • Senior managers working directly with ownership (Operations / Finance / Commercial)
  • Entrepreneurs planning to launch or acquire a lodging property

Key Takeaways

  • Understand the owner’s role in setting strategy, targets, and governance

  • Build a clear view of the lodging business model and profitability drivers

  • Apply practical financial control: budgeting, cash flow awareness, and cost discipline

  • Make smarter commercial decisions across pricing, distribution, and marketing

  • Strengthen quality standards and guest experience as a business advantage

  • Reduce risk through compliance awareness and operational controls

  • Create an action plan to improve performance and protect asset value

Accredited by

Accredited by

American Hotel & Lodging Institute

AHLEI is a globally recognized leader in hospitality education and professional certification. As the credentialing and training arm of the American Hotel & Lodging Association (AHLA), AHLEI provides industry-relevant learning resources, certifications, and professional development tools that support individuals and organizations across the hospitality sector. With a strong international presence, AHLEI certifications—such as CHS®, CHSP®, CRDE®, CHA®, and others—are widely respected by employers and professionals seeking to enhance their careers and raise service standards in the global hospitality industry.

Cours Outline

Day 1
Lodging Ownership Fundamentals & Business Model
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  • Owner responsibilities vs. operator responsibilities (governance and control)
  • Understanding lodging types and positioning (hotel vs serviced apartment vs boutique)
  • Defining the target market and value proposition
  • Brand vs independent decision basics
  • Setting business goals and success metrics
  • Ownership priorities: profit, reputation, asset protection, sustainability
  • Basic operational overview: what owners must know (Rooms, F&B, Engineering, HR)
  • Service standards and consistency as a business asset
  • Exercise: property positioning + business model snapshot
Day 2
Financial Control & Profitability Drivers
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  • Core revenue streams in lodging (rooms, ancillary, other)
  • Cost structure overview (labor, utilities, maintenance, supplies, marketing)
  • Budgeting fundamentals for owners
  • Reading key financial reports (high-level)
  • Cash flow awareness and owner-level financial discipline
  • Cost control levers (labor productivity, purchasing, waste reduction)
  • CapEx vs OpEx basics and planning mindset
  • Break-even thinking and profitability improvement approach
  • Exercise: cost leak identification + control actions plan
Day 3
Commercial Performance: Pricing, Distribution & Marketing
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  • Pricing fundamentals and market benchmarking basics
  • Demand drivers and seasonality awareness
  • Distribution channels overview (direct vs OTA vs corporate)
  • Managing channel mix and reducing dependency risks
  • Reputation management: reviews, guest feedback, response discipline
  • Sales fundamentals for owners (corporate, groups, partnerships)
  • Marketing essentials: digital presence, brand messaging, content basics
  • Upselling and ancillary revenue opportunities
  • Exercise: commercial quick wins + channel strategy ideas
Day 4
Quality, Risk Management & Growth Strategy
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  • Quality management and audit mindset (standards, SOP oversight)
  • Guest experience control points (arrival, stay, departure, recovery)
  • Risk management essentials (safety, security, legal, compliance basics)
  • Owner governance tools: reporting cadence, KPIs, accountability routines
  • Crisis readiness basics (reputation + operations continuity)
  • Growth planning: expansion, renovation, repositioning options
  • Building a 30–90 day performance improvement plan
  • Final case study: ownership decisions for performance turnaround
  • Wrap-up: action plan presentation + readiness checklist

FAQ

What is Star?

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Star is a licensed Saudi company specialized in professional training and internationally recognized certifications. We aim to equip Saudi talents with the skills required by the labor market in line with Vision 2030.

Are your certifications accredited?

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Yes, our programs are accredited by local authorities such as the Technical and Vocational Training Corporation (TVTC), as well as prestigious international organizations including AHLEI and HRCI.

What fields of training do you offer?

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We provide a wide range of programs in tourism and hospitality, management, human resources, cybersecurity, information technology, and other programs aligned with Saudi Vision 2030.

Are the courses available in person or online?

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We offer flexible learning options: in-person programs across different regions of the Kingdom, as well as online training through accredited e-learning platforms.

How can I register for a training program?

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You can easily register through our official website Training Star under the training programs section, or by contacting our customer service team for guidance.

Are your programs supported by the Human Resources Development Fund (HRDF)?

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Yes, many of our programs are supported by HRDF, providing trainees with free or subsidized training opportunities.

Can companies and organizations benefit from your programs?

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Absolutely. We provide tailored training solutions for both public and private sector organizations, with the option to design customized programs that meet their specific needs.

What is the language of instruction?

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Our courses are delivered in both Arabic and English, depending on the program and the requirements of the certifying body.

How long do the training programs last?

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Program duration varies depending on the type: from short workshops (1–2 days) to advanced professional programs lasting several weeks.

How can I get more information?

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You can visit our official website Training Star, or contact us via phone, email, or through our official social media channels.

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