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CHT®: Certified Hospitality Trainer Training And Exam

CHT®: Certified Hospitality Trainer Training And Exam

14,050.00 SAR
14,050.00 SAR
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Hospitality training skills are in higher demand than ever before. Properties depend on these professionals to properly train their staff to meet regulations and prevent guest complaints and lawsuits. The Certified Hospitality Trainer (CHT®) certification proves you can manage every step in the training process, from assessing training needs to evaluating the results.

Excel in your current position, move further toward your career goals, and get recognition as one of the best in your profession with CHT® certification.

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Who Should Attend?

  • Training Directors or Managers at property level.
  • Corporate Training Executives.
  • HR Directors or HR Managers responsible for training.
  • Department Heads involved in staff development.

Key Takeaways

  • Understand the role and impact of training in hospitality.
  • Assess training needs and design effective programs.
  • Develop strong trainer skills and engage learners using interactive methods.
  • Use technology to enhance learning and practical exercises.
  • Measure training outcomes and continuously improve programs.
  • Foster a learning culture and prepare for CHT certification.

Accredited by

Accredited by

American Hotel & Lodging Institute

AHLEI is a globally recognized leader in hospitality education and professional certification. As the credentialing and training arm of the American Hotel & Lodging Association (AHLA), AHLEI provides industry-relevant learning resources, certifications, and professional development tools that support individuals and organizations across the hospitality sector. With a strong international presence, AHLEI certifications—such as CHS®, CHSP®, CRDE®, CHA®, and others—are widely respected by employers and professionals seeking to enhance their careers and raise service standards in the global hospitality industry.

Cours Outline

Day 1
  • Importance of training in hospitality
  • Role of the trainer in improving performance
  • Difference between training and development
  • Identifying skill gaps
  • Department-specific needs analysis
  • Setting clear learning objectives
  • Principles of program design
  • Writing measurable learning objectives
  • Selecting the right content for each audience
Day 2
  • Communication and presentation skills
  • Interactive learning techniques
  • Managing difficult trainees
  • Using presentations and tech tools
  • E-learning platforms
  • Modern learning support tools
  • Short applied exercises
  • Measuring trainee engagement and response
Day 3
  • Designing evaluation tools
  • Analyzing results and interpreting data
  • Adjusting programs based on feedback
  • Training supervisors and managers
  • Building internal talent development programs
  • Coaching and mentoring
  • Engaging senior management
  • Motivating employees to learn
  • Linking training to business goals
Day 4
  • Leading change through training
  • Integrating training into daily performance
  • Measuring return on training investment
  • Comprehensive review of key topics
  • Practice questions and exercises
  • Exam success strategies
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