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CME®: Certified Maintenance Employee Training And Exam

CME®: Certified Maintenance Employee Training And Exam

8,900.00 SAR
8,900.00 SAR
Sale Sold out
VAT included.

CME® (Certified Maintenance Employee) is an entry-level hospitality maintenance program designed to build essential knowledge and practical workplace discipline for maintenance staff in lodging environments. The training focuses on basic preventive maintenance awareness, safe work practices, guest-impact mindset, work order handling, communication with operations teams, and simple troubleshooting habits—equipping participants to support property reliability, reduce downtime, and maintain guest comfort through professional maintenance practices.

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Who Should Attend?

  • Entry-level maintenance staff in hotels, serviced residences, and resorts
  • New hires joining engineering / maintenance teams
  • Multi-skilled helpers supporting routine repairs and inspections
  • Staff transitioning from non-hospitality maintenance roles into lodging
  • Any employee responsible for basic maintenance tasks and guest-impact areas

Key Takeaways

  • Understand the maintenance role in protecting guest comfort and operations
  • Follow safe work practices and basic hazard awareness
  • Support preventive maintenance routines and reporting discipline
  • Handle work orders correctly with clear communication and documentation
  • Apply basic troubleshooting mindset and escalation rules
  • Coordinate effectively with Front Office, Housekeeping, and Security
  • Maintain professionalism when working in guest areas

Accredited by

Accredited by

American Hotel & Lodging Institute

AHLEI is a globally recognized leader in hospitality education and professional certification. As the credentialing and training arm of the American Hotel & Lodging Association (AHLA), AHLEI provides industry-relevant learning resources, certifications, and professional development tools that support individuals and organizations across the hospitality sector. With a strong international presence, AHLEI certifications—such as CHS®, CHSP®, CRDE®, CHA®, and others—are widely respected by employers and professionals seeking to enhance their careers and raise service standards in the global hospitality industry.

Cours Outline

Day 1
Maintenance Essentials for Hospitality
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  • Role of maintenance in hospitality operations and guest experience
  • Professional conduct in guest areas (privacy, communication, appearance)
  • Safety basics: PPE awareness, electrical safety basics, slips/trips prevention
  • Basic tools awareness and safe handling habits
  • Preventive maintenance mindset (why it matters, daily routines)
  • Work order / job ticket basics (receive, prioritize, complete, close)
  • Communication standards with Front Office and Housekeeping
  • Basic troubleshooting habits (observe, isolate, report, escalate)
  • Asset care and avoiding repeat failures (reporting root causes)
  • Practical: simple work-order scenarios + safety checklist review
  • Wrap-up: key behaviors checklist + readiness review

FAQ

What is Star?

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Star is a licensed Saudi company specialized in professional training and internationally recognized certifications. We aim to equip Saudi talents with the skills required by the labor market in line with Vision 2030.

Are your certifications accredited?

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Yes, our programs are accredited by local authorities such as the Technical and Vocational Training Corporation (TVTC), as well as prestigious international organizations including AHLEI and HRCI.

What fields of training do you offer?

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We provide a wide range of programs in tourism and hospitality, management, human resources, cybersecurity, information technology, and other programs aligned with Saudi Vision 2030.

Are the courses available in person or online?

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We offer flexible learning options: in-person programs across different regions of the Kingdom, as well as online training through accredited e-learning platforms.

How can I register for a training program?

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You can easily register through our official website Training Star under the training programs section, or by contacting our customer service team for guidance.

Are your programs supported by the Human Resources Development Fund (HRDF)?

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Yes, many of our programs are supported by HRDF, providing trainees with free or subsidized training opportunities.

Can companies and organizations benefit from your programs?

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Absolutely. We provide tailored training solutions for both public and private sector organizations, with the option to design customized programs that meet their specific needs.

What is the language of instruction?

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Our courses are delivered in both Arabic and English, depending on the program and the requirements of the certifying body.

How long do the training programs last?

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Program duration varies depending on the type: from short workshops (1–2 days) to advanced professional programs lasting several weeks.

How can I get more information?

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You can visit our official website Training Star, or contact us via phone, email, or through our official social media channels.

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