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CLSD®:Certified Lodging Security Director Training And Exam

CLSD®:Certified Lodging Security Director Training And Exam

10,672.00 SAR
10,672.00 SAR
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VAT included.

CLSD®(Certified Lodging Security Director) is a leadership-focused program designed for security directors and senior hotel security leaders responsible for protecting guests, staff, assets, and hotel operations. The training covers security governance, risk assessment, incident management, emergency preparedness, coordination with hotel departments, compliance awareness, investigations basics, and security performance monitoring—equipping participants to lead a proactive security culture while ensuring a safe, professional hospitality environment.

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Who Should Attend?

  • Security Directors and Assistant Security Directors
  • Hotel Security Managers and Senior Security Supervisors
  • Risk / Safety leaders responsible for property protection
  • Operations leaders overseeing security and emergency readiness
  • Senior security professionals preparing for director-level roles

Key Takeaways

  • Build a proactive security culture aligned with hospitality guest service
  • Conduct risk assessments and develop practical mitigation plans
  • Manage incidents professionally with clear reporting and escalation
  • Strengthen emergency preparedness and crisis response readiness
  • Improve coordination with Front Office, Housekeeping, Engineering, and HR
  • Understand key compliance and safety expectations in lodging environments
  • Monitor security effectiveness using KPIs, audits, and continuous improvement

Accredited by

Accredited by

American Hotel & Lodging Institute

AHLEI is a globally recognized leader in hospitality education and professional certification. As the credentialing and training arm of the American Hotel & Lodging Association (AHLA), AHLEI provides industry-relevant learning resources, certifications, and professional development tools that support individuals and organizations across the hospitality sector. With a strong international presence, AHLEI certifications—such as CHS®, CHSP®, CRDE®, CHA®, and others—are widely respected by employers and professionals seeking to enhance their careers and raise service standards in the global hospitality industry.

Cours Outline

Day 1
  • Role of the Lodging Security Director and leadership responsibilities
  • Security governance: policies, procedures, and command structure
  • Hospitality security mindset: guest safety with professional service approach
  • Security risk areas in hotels (public areas, back-of-house, rooms, events)
  • Access control basics (guests, visitors, staff, contractors)
  • Patrol strategy and visible deterrence standards
  • Shift briefings, handovers, and reporting discipline
  • Coordination with hotel leadership and department heads
  • Exercise: property risk mapping (hot spots + controls)
Day 2
  • Risk assessment methodology (identify, evaluate, mitigate)
  • Threat categories: theft, violence, unauthorized access, fraud, vandalism
  • Prevention planning: physical controls, procedures, awareness
  • CCTV operations basics and monitoring discipline
  • Key control procedures (master keys, restricted areas, asset rooms)
  • Crowd control principles for hotel areas and events
  • Managing contractors and deliveries safely
  • Staff awareness and security briefing programs
  • Exercise: build a risk mitigation checklist by area
Day 3
  • Incident classification and response priorities
  • Incident reporting standards and documentation quality
  • Evidence awareness and basic investigation steps (concept level)
  • Handling theft and loss incidents professionally
  • Guest and staff conflict management support
  • Working with local authorities (when and how to escalate)
  • Protecting confidentiality and reputational risk
  • Post-incident review and corrective action planning
  • Exercise: incident report writing + response decision simulation
Day 4
  • Emergency readiness: roles, responsibilities, and response structure
  • Fire safety awareness and evacuation coordination basics
  • Medical emergencies and guest assistance protocols
  • Crisis communication coordination (internal + guest messaging alignment)
  • Safety compliance mindset and audit preparation
  • Training drills planning and execution (table-top + practical)
  • Security KPIs (incident trends, response time, audit results, losses)
  • Continuous improvement and action plan development
  • Capstone: 30–60 day security improvement plan + readiness checklist
  • Wrap-up: review + Q&A
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